Last updated: October 9, 2026
Overview
This Privacy Policy explains what happens to information when you use Convert2PDF. You can use the PDF tools without creating an account.
Local Processing
PDF and image tools process selected files in your browser. Word to PDF uploads DOC and DOCX documents to our server for conversion. Passwords used by PDF tools are not uploaded.
- SelectChoose a supported file from your device.
- Process in your browserThe current tool reads and transforms the file locally.
- DownloadSave the generated result directly to your device.
File Storage
PDF and image tools do not store selected files or results on our server. For Word to PDF, the source is removed after processing and the converted PDF remains temporarily available for download before expiry or cancellation.
The files you select and the results you create remain under your control on your device. This is separate from the technical data generated when your browser visits a website.
Information We Receive
When you visit Convert2PDF, our web server or hosting provider may receive standard request information such as your IP address, browser and device type, requested pages, referring page, timestamps and diagnostic data.
If you email us, we receive your email address and the information you include in your message. Please do not send confidential documents or passwords with a support request.
Analytics and Cookies
Convert2PDF uses Google Analytics for general website analytics. Google Analytics may use cookies or similar identifiers and may receive information such as pages visited, approximate location, browser, device and network information. Google handles this information under Google's Privacy Policy.
Convert2PDF also records limited first-party product events when you use a PDF tool, such as opening a tool, selecting a file-size range, starting or completing processing, errors, downloads and transitions between tools. This system uses random visitor and session identifiers stored in first-party cookies. Product analytics events do not include IP addresses, filenames, exact file sizes, document contents, passwords or converted files. Product analytics events are retained according to our operational settings and only for as long as they are needed for product analytics and website operation. Clearing browser cookies resets the identifiers. Public PDF tools do not require an account.
Data Retention
PDF and image tool files are not retained on our servers. Word to PDF files are held temporarily for conversion and download, then removed by job cleanup. Analytics data, technical logs and support messages are separate from document processing. They are kept under the settings and operational practices of the relevant analytics, hosting and email services, or as needed to respond to a support request and operate the website.
Service Providers
Google Analytics processes analytics data. Hosting and email providers may process technical request data or support messages to provide their services. Hosting infrastructure processes Word documents for conversion; PDF tool files and passwords are not uploaded through those tools.
Security
Local processing reduces the need to transmit sensitive documents over the internet. However, no software or online service can guarantee absolute security.
Your browser, device, browser extensions and any software that can access files on your device are outside Convert2PDF's control.
Contact and Changes
For privacy questions, contact [email protected]. We may update this policy when the service or its data practices change.
For a shorter explanation focused on documents, read File Privacy.